Wholesale Terms & Conditions
• Minimum order value is £300 ex. VAT.
• All our jewellery is handmade-to-order and quantities cannot be increased once your order is in production.
• Orders can take between 5 - 8 weeks to be dispatched but may be longer during busy periods. After placing your order, we will email to confirm an estimated dispatch date.
• Payment is required before delivery either at the beginning of the dispatch week or earlier at your convenience. Payments must be made via bank transfer. You are responsible for paying any international bank transfer fees.
• Payment can be accepted by credit/debit card/Paypal for a 2.5% service fee.
• If an item breaks or becomes faulty within 3 months of delivery we will replace, repair or issue a refund at your request. If the item is older than 3 months we will try to replace or repair it, at our discretion.
• If a damaged or faulty item can be repaired (within 3 months of delivery) please return it to us and we will refund your return postage to us via a credit note (up to £6 UK, or £10 international).